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Services

Quantara offers you comprehensive services from our experienced team of professionals to ensure the successful design, implementation and maintenance of your ParaGrafix and ParaWeb solutions. We recognize your individual needs and priorities and offer you a variety of services that are designed to match your needs.

Training: Quantara provides a comprehensive and flexible training program, tailored your business needs and your staff. Training is available at your site, at our training center or at our Certified Solution Provider locations. All training sessions are conducted by certified Quantara instructors.

Product Support: Priority support services are part of our commitment to your success. Telephone, email, and fax technical support are provided with your Annual Support Subscription. In addition, product updates are provided free of charge and major enhancements provided at upgrade prices.

Technology Transfer: Our Technology Transfer program includes basic on-site training and startup assistance with developing and deploying your solution. This usually involves 5 to 10 days of work at your site.

Full implementation: Quantara can analyze your business and provide a full turnkey solution for you from design to rollout. This solution includes training so that your staff can take over maintenance after delivery.

Consulting Services: Quantara consulting services allow you many choices based on your internal resources and the availability of in-house personnel. We can provide any or all of:

  • A review of current business processes to determine the best solution using Quantara and/or other products
  • Analysis of legacy systems to determine how they should integrate with your solution
  • Database requirements
  • Output requirements: reports, documentation, database updates, etc.
  • Detailed application design, scheduling, testing, and roll out plan

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